Billing Document Systems
Billing Document Systems (BDS) values your personal privacy rights. BDS is committed to protecting the information you provide when using this payment portal. To prevent unauthorized access and to ensure the appropriate use of your information, BDS has put in place physical and managerial procedures to protect the information you entrust to us. This privacy policy is adopted with a commitment to safeguarding these rights.
All information gathered through this payment portal is used by BDS, BDS staff, and your utility company or billing agency to process payments and manage your account. BDS does not sell or rent user information to anyone. BDS does not share or cross-reference personal or payment information with any other databases or third parties except: (1) when legally required to do so, or (2) when disclosure is made at your request or with your written consent. We will not respond to inquiries from third parties about your account unless we hold your written consent or are required by law.
Payment and billing information you provide (such as account numbers, card or bank details, and contact information) is used only to process your payments and to communicate with you about your transactions. We use secure, industry-standard methods to transmit and store payment data. Card and banking details are handled in accordance with applicable payment card industry (PCI) and banking standards. Financial information is not shared with third parties except as necessary to process your payment (e.g., card networks, banks) or as required by law.
We collect information you provide when registering or making a payment (such as name, email, phone, and account identifiers). We may use IP and usage data to improve the portal and for security purposes. This information is not shared with third parties except in the limited cases described above or unless you authorize us to do so. Every BDS employee must abide by this privacy policy; violations are subject to disciplinary action, up to and including termination.
BDS may use cookies to provide a personalized experience and to keep your session secure while you use the payment portal. Information from cookies is used to improve our services to you. You may adjust your browser settings to accept, reject, or be notified when a cookie is set; rejecting cookies may limit your ability to use some features of the payment portal.
We use industry-standard security measures to protect your account and payment information. However, no data transmission over the Internet can be guaranteed to be 100% secure. BDS complies with applicable privacy and security standards. While we work to protect your information, we cannot guarantee the security of information you transmit to us; you do so at your own risk. We recommend that you do not share your password, that you sign out when finished, and that you close the browser window after using the payment portal.
We make every effort to protect your privacy while you use this payment portal. If you have questions, concerns, or comments about this privacy policy or the payment portal, please e-mail us at csteam@valli.com.